Finnair is implementing the Carmen Crew Rostering system for its entire cabin crew. The main objective is to dramatically reduce lead-times and to improve planning efficiency.

Finnair will put the new rostering system into production in the summer 2003. The major objectives are to minimize planning time and to make planning more cost-efficient.

This will be achieved by optimizing planned duty, thus reducing planned overtime costs. In addition, cabin crew will be able to influence their individual work content using an Internet-based, requests entry system.

“Reduced planning times and increased efficiency are very important factors for us. The system will also give us better control over our costs and adaptability. In today's transportation environment it is crucial to adapt to changes quickly. The business must shape your processes.

If you can´t adjust your processes quickly, you miss business opportunities,” says Ville Iho, Manager of Crew Planning and Scheduling at Finnair.

“We know that all the major alliance partners continuously share information. Being chosen by Finnair as a supplier is therefore very much an affirmation of our quality. Finnair is the third OneWorld alliance member to implement our crew planning system.

We will be able to help Finnair not only with more efficient crew planning but also with powerful tools for simulation and cost control,” commented Per Norén.

Finnair is one of the world’s longest-operating airlines, with a history dating back to 1923. It operates regular flights to over 60 destinations in Europe, the US and Asia. In a transportation industry characterised by fluctuating fortunes, Finnair is today one of the few profitable carriers.