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Carmen Systems AB announces today that Virgin Atlantic Airways, Britain’s second largest long haul airline serving 26
destinations worldwide, has fully implemented Carmen Crew Rostering and bidding system with InterBids for all their
4,500 crew members.
Marcus Pearson, Head of Crew Logistics, Flight Operations at Virgin Atlantic Airways said that with the implementation of
Carmen Crew Rostering the planning process at Virgin has dramatically improved.
"We have increased our accuracy whilst
also shortening our planning process. We believe that without Carmen Systems we would be failing to deliver to our customers
and our crews."
Mr. Pearson added that this implementation of Carmen’s software is helping Virgin Atlantic deliver an efficient and robust
operation.
"Carmen’s solutions enable us to respond more quickly to both the needs of our staff and our adaptability to
market changes. Carmen is already being used to analyze how more crew requests can be granted. Before the introduction
of Carmen, agreements were violated frequently, however, now through Carmen’s assistance the agreements and rules are
enforced automatically."
Søren Boje Mortensen, SVP Airline Solutions at Carmen Systems, said that the working relationship between Virgin Atlantic
and Carmen has been first-rate with Carmen Systems starting and delivering rosters for production within just six months.
"We are proud to work with such an innovative and fast growing airline as Virgin Atlantic, and I strongly believe that both
our companies will benefit from the co-operation."
Virgin Atlantic Airways Since it was founded in 1984, Virgin Atlantic Airways has become Britain’s second largest carrier serving the world’s major cities. Now based
at both London’s Gatwick and Heathrow airports, it operates long haul services 26 destinations world-wide as far apart as Las Vegas and Shanghai. Virgin Atlantic has
enjoyed huge popularity, winning top business, consumer and trade awards from around the world. The airline has pioneered a range of innovations setting new standards
of service, which its competitors have subsequently sought to follow. Despite Virgin Atlantic’s growth the service still remains customer driven with an emphasis on value
for money, quality, fun and innovation.
Carmen Systems AB develops, markets and implements resource optimization software and services solutions for clients in the transportation industry, primarily the
airline and railway industries. Clients include, among others; Aeroméxico, Air France-KLM, British Airways, Delta Air Lines, Finnair, Lufthansa, Scandinavian Airlines,
Singapore Airlines, Spanair, Virgin Atlantic Airways, Deutsche Bahn (German Railways), Amtrak, Green Cargo, National Rail Enquiries (UK), RailCorp - New South
Wales (Australia) and SNCF (French National Railways). Carmen Systems is a rapidly expanding organization and today has 310 employees from 34 nationalities. Carmen
Systems’ headquarters is in Göteborg, Sweden with additional offices in Amsterdam, Austin (Texas), Brisbane (Australia), Copenhagen, London, Madrid, Montreal,
Singapore and Stockholm.
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