Audience
This course addresses experienced Day of Operations Controllers with little or no knowledge of the Carmen Integrated Operations Control System (IOCS). The course also serves as a prerequisite for the Carmen Fleet Control and Carmen Passenger Recovery courses.

Benefits
The course gives you a thorough introduction to IOCS. After completing the course you will be able to:

• Understand the philosophy behind the Carmen IOCS.
• Use the Carmen IOCS to monitor the flight operation of an airline.
• Resolve the automatically generated operational alerts by doing direct changes to the flight operation.
• Create disruption scenarios with the IOCS GUI and work out manual recovery options to these disruptions scenarios.

Prerequisites
Familiarity with manual recovery of the flight schedule on the day of operation.

Course topics

• Introduction to Carmen Integrated Operations Control System
• Overview
• Monitoring the operation
• Scenarios
• Setting objectives
• Legality control


• Business Rules and Alerts
• Aircraft Minimum Turn Times
• Aircraft Minimum Transit Times
• Outstation/Route Constraints
• Night Curfews
• Operational Deficiencies


• The Graphical User Interface
• Views
• Operations Monitor
• Disruption Manager
• Processes
• Creating Disruptions
• Solving Disruptions

All exercises are done using a generic flight data and rule set ("Carmen Airlines").

Duration
1 day.