The airline industry is seeing a growth in airspace congestion over Europe, creating evermore problems and making it increasingly hard to solve these without causing further difficulties. Management of disruption occurring on the day of operation has therefore become an important issue for airlines. Descartes, the name of the research project, will lead to faster recovery, less delays, less costs for the airline, and less unnecessary flying.
"Being able to quickly recover from operational disruption is paramount to delivering quality service to our customers. British Airways is very pleased to be involved in this project to deliver state-of-the-art decision support tools for managing any disruption to our airline operation", says Mark Lennon, Manager of Operations Control Systems at British Airways.
"Bridging the gap between university research and company practice is a key issue for us. The best way to do this is through participation in projects like Descartes, where the goal is produce a decision support tool meeting user requirements and being based on front-line scientific research", says Jens Clausen, Professor in Operations Research at Technical Univeristy of Denmark (DTU).
"We are proud to be working with British Airways and the Technical University of Denmark in making transportation more cost effective, punctual and environmentally-friendly", says Carmen Systems' CEO, Per Norén.
The project is being partly financed by the European Commission research
programm for Information Societies
Technology (IST) and will run for three years. Partial deliveries are
expected after one year.
On Time Statistics
International Air Tranport Association (IATA)
Information on René Descartes
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Contact Descartes
[email protected] ,